Privacy Policy

Who we are

ClipFlux (tryclipflux.com) provides video editing for creators and brands. This policy explains what personal information we collect, why we use it, and who we share it with. It should be read with the Terms of Service.

Information we collect

• Account details: first name, last name, email address, and a hashed password when you register with email.
• Google sign-in: if you choose Continue with Google, we receive the name, email address, Google account ID, and profile photo that Google shares with us.
• Projects: briefs, footage links, messages, revision requests, and delivery links you or an editor add to a project.
• Payments: Stripe processes your card. We store the amount, plan or project, payment status, and Stripe payment identifiers. We do not store your full card number.
• Newsletter: the email address you submit in the footer. When newsletter sync is enabled, creating an account can also add that email to the list.
• Technical data: a cookie that keeps you signed in, and server logs such as IP address, browser, and pages requested, used to run and protect the site.

How we use it

• Create and sign you in to your account, including with Google.
• Run projects, assign editors, and deliver finished videos.
• Charge plan and project payments through Stripe, and keep a record of those payments.
• Send service email about your account, projects, and payments from priyanka_jesyal@inclusionsoft.com.
• Send newsletter updates when you have subscribed.
• Detect fraud, abuse, and security problems.

We do not sell personal information. We do not use Google user data for advertising, and we do not use it to train generalized artificial intelligence models.

Google user data

Google sign-in is optional. If you use it, we use the Google profile information only to create your ClipFlux account, sign you in, and show your profile photo. You can instead register with an email address and password.

Who we share it with

• Editors and ClipFlux staff assigned to your project, so they can do the work and reply to messages.
• Stripe, to process card payments.
• Google, when you choose Google sign-in.
• Mailchimp, when newsletter sync is enabled and your email is on the newsletter list.
• The providers that host the application and send email, only so they can run those services for us.
• Authorities, when the law requires us to disclose information.

How long we keep it

We keep account and project information while your account is open, and for as long as we need it for payments, disputes, and legal duties. Email priyanka_jesyal@inclusionsoft.com to ask us to delete your account. We may keep payment records the law requires us to retain.

Cookies

We use a session cookie so you stay signed in. It is required for the account to work. We do not use it to follow you across other websites for advertising.

Security

Passwords are stored hashed. Card payments are handled by Stripe. No method of sending or storing information is perfectly secure.

Children

ClipFlux is not directed to anyone under 18. We do not knowingly collect personal information from children.

Changes and contact

We may update this policy. The date at the top of this page will change when we do. Questions or deletion requests: priyanka_jesyal@inclusionsoft.com.